Billing & Refunds
Refund & Cancellation
Last Updated: June 2, 2026
Our Refund Policy
We want you to feel confident using StackMastery. If you are not satisfied with your purchase, we offer a fair refund policy as outlined below. All refund requests are reviewed on a case-by-case basis.
Refund Eligibility
Eligible for Refund
- ✓Request made within 7 days of purchase
- ✓Accidental duplicate purchase
- ✓Technical issue preventing access to premium features
- ✓Service was not delivered as described
Not Eligible for Refund
- ✕Request made after 7 days of purchase
- ✕Subscription already fully used/consumed
- ✕Change of mind after significant usage
- ✕Violation of our Terms of Service
Cancellation Policy
You may cancel your subscription at any time from your account settings. Upon cancellation:
- →You retain access to premium features until the end of your current billing period.
- →No further charges will be made after cancellation.
- →Cancellation does not automatically entitle you to a refund for the current period.
Processing Timeline
01
Submit Request
Email us with your order details and reason for refund.
02
Review (1–3 days)
We review your request and verify eligibility.
03
Refund Issued
Approved refunds are processed within 5–7 business days.
Want to request a refund?
Email us with your order ID and we will get back to you promptly.